business
Checkatrade can be useful when you need visibility quickly, but it should not be the only place your enquiries come from. Here's the trade-off.
3 min read — 6 sections
Contents
Checkatrade can be worth it if it puts profitable jobs in your diary at a cost you can measure. It is not worth it if you cannot tell which leads became booked work, if the jobs are too small, or if you are depending on it because your own website is not bringing direct enquiries in.
The practical answer is not "use it" or "never use it". The practical answer is to track it like any other channel and build an owned route beside it: your own trade website structure, your own town pages, your own reviews, and a clear path to free preview enquiries.
Checkatrade sells visibility inside a marketplace customers already know. Its own trade advice says basic plans start from around £30 per month, with larger packages varying by trade, location, competition, and lead volume. Always check the current terms before buying because packages change.
That can be useful for a new business, a slow patch, or a trade that needs immediate exposure. The weakness is that the customer is still on someone else's platform, comparing multiple profiles, often before they ever see your own site.
A monthly directory fee is only one part of the calculation. The real question is how many enquiries turn into profitable booked jobs after missed calls, quote-only enquiries, unsuitable areas, and competition from other trades on the same platform.
Use a simple scorecard: directory spend, leads received, calls answered, quotes sent, jobs booked, gross profit, and repeat work. If you cannot fill that in, you do not know whether the channel is working.
Owned search demand takes longer than switching on a directory profile, but it is measurable. In one Birmingham trade case study, GMTO tracking recorded 2,775 Google clicks and 699 tracked leads over six months, with an 8.96% lead conversion rate.
That is the comparison point. A directory can rent you attention. A properly structured site can build a search asset around the services and towns you actually want, such as gas engineer pages in Birmingham, plumber town pages, electrician pages, and pricing paths that lead to direct calls.
It can make sense while a new site is still building rankings, when you have capacity to answer every lead quickly, or when the numbers show a reliable profit after subscription and admin time. It can also be a useful proof channel if you collect reviews and move good customers into your own follow-up process.
The mistake is letting it become the whole marketing plan. If every new enquiry comes through a rented profile, you have no defensible source of demand when pricing changes, competition increases, or lead quality dips.
Use Checkatrade only if the numbers work, but build the owned channel in parallel. That means service pages, town pages, review capture, fast mobile calls, Search Console tracking, and a clear commercial page such as pricing or free preview.
The aim is not to win an argument against directories. The aim is to make sure you are not dependent on one. Once your own pages are generating calls, you can decide whether Checkatrade still earns its place in the budget.
What's one job worth to you - a hundred quid? Two? If it brings you one extra job a month, it's paid for itself twice over. And you don't risk a penny finding out.
Let us build you a free preview — your actual site, for your trade, in your town. See it before you decide a thing.